Refunds & Return Policy

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer a full refund or exchange.

Eligibility for Return
To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. A receipt or proof of purchase is required.

Partial Refunds
Partial refunds are granted in the following cases:

• Items not in original condition, damaged, or missing parts (not due to our error)
• Items returned more than 30 days after delivery

Refund Process
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be applied to your original payment method.

Late or Missing Refunds
If you haven’t received your refund, first check your bank account. Then, contact your credit card company or bank, as processing may take some time. If you still have not received your refund, contact us at slomoesodasofficial@gmail.com.

Sale Items
Sale items cannot be refunded. Only regular-priced items are eligible for refunds.

Exchanges
We only replace items if they are defective or damaged. For exchanges, email us at slomoesodasofficial@gmail.com and send your item to: {physical address}.

Shipping Returns
You are responsible for the cost of return shipping. Shipping costs are non-refundable, and the return shipping cost will be deducted from your refund. Depending on your location, the return/exchange shipping time may vary.

For expensive items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Need Help?
Contact us at slomoesodasofficial@gmail.com for questions related to refunds and returns.